Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How come I don't have an "external service" option in my "Services" tab?

Zhe Li
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2021


Has anyone seen this issue when there is only "Internal service" option available when they tried to add a new service? I want to subscribe to MongoDB atlas but my page looks different than what's written in the document.


1 answer

1 accepted

1 vote
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2021

Hi @Zhe Li ,

I believe External Services are only included on the Enterprise plan. I don't think our documentation outlines this, so I'll get a ticket entered with engineering to update our documentation. It is mentioned one our pricing page though:



Let us know if you have any other questions!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events