Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

How can I temporarily disable OpsGenie from triggering notifications?

Hi,

In our organization, we create many post-mortem reports.
I would like to create many incidents so I can generate the post-mortem forms BUT without alerting everyone in the organization. Let's say I would like to disable the notifications for 1hour. How can I do it? 

I read about maintenance mode and policies but it seems a bit complicated.
Can you explain to me in an easy manner how I can do this? 

Thanks 

1 answer

1 accepted

1 vote
Answer accepted
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 06, 2023 • edited

Hi @Wojtek Szczerbinski ,

Since incidents create alerts with an 'incident-alert-type' of either 'Responder' or 'Owner', we can use a global policy to that filters for only those alerts and then remove the responders so no notifications are sent out. It will looks like this:

2023-10-06_15-10-23.png

Keep in mind that if you are using Stakeholders (only available on Enterprise plans) those notifications go out directly from the incident, so there is no way to stop them. 

Thank you @John M 
I will try this.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events