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How can I temporarily disable OpsGenie from triggering notifications?


In our organization, we create many post-mortem reports.
I would like to create many incidents so I can generate the post-mortem forms BUT without alerting everyone in the organization. Let's say I would like to disable the notifications for 1hour. How can I do it? 

I read about maintenance mode and policies but it seems a bit complicated.
Can you explain to me in an easy manner how I can do this? 


1 answer

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Answer accepted
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 06, 2023 • edited

Hi @Wojtek Szczerbinski ,

Since incidents create alerts with an 'incident-alert-type' of either 'Responder' or 'Owner', we can use a global policy to that filters for only those alerts and then remove the responders so no notifications are sent out. It will looks like this:


Keep in mind that if you are using Stakeholders (only available on Enterprise plans) those notifications go out directly from the incident, so there is no way to stop them. 

Thank you @John M 
I will try this.

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