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How can I make opsgenie sent message to slack differently on day and night

Our opsgenie is integrated with pingdom.

we're looking for a feature that would allow us to change the monitoring behavior based on a schedule
for example, during the day, alert when it receive http call from pingdom, however, during the off hours (e.g. midnight to 4am or something), only alarm if the service is down for 15 minutes(or opsgenie only alarm if it received over 3 downtime alert from pingdom )

appreciate if any advice.

1 answer

0 votes
Wei Wung Atlassian Team Nov 11, 2020

Hi @Lawrence

Thank you for reaching out.  Unlike voice/SMS/email/mobile push notifications (which are contact methods in Opsgenie), Slack is a chat integration whose messages are triggered by alert actions such as when an alert is created, acknowledged, closed, etc.  As such, it is not currently controlled by notification policies that you can set time restrictions for.

I am adding you to a feature request for the ability to delay the Slack messages similar to those found in notification policies like the examples you shared.  If this feature request is implemented, we will post an update here.

thank you for letting me know.

Like Wei Wung likes this
Wei Wung Atlassian Team Nov 11, 2020

you are welcome!

@Wei Wung could you please share that feature request with me as my team is interested in seeing this functionality implemented as well, it would give us some additional flexibility on our Slack integration.

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