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How can I export all Optgenie incidents?


Is there a way to export all incidents on OptsGenie for integrate with our reporter Server, in this case ServiceNow?

OptsGenie, handle some integration for export nativaly, essentially for metrics and notifications?


1 answer

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Answer accepted
Connor Eyles Atlassian Team Oct 15, 2020

Hey @VHMA_alpha 

When you say export are you just wanting to get all previous incident data exported from Opsgenie or do you mean setting up an outgoing integration with ServiceNow?

If you are talking about just exporting the data you can use the Incident API to access previous incident data and export the data that way

If you are talking about setting up an integration with ServiceNow check out this document here

If this is not what you mean can you please provide more information so I can understand your question better :)



this information was useful, and about import data of incidents?

I already got some service form metrics, so the main idea its to import some incidents to Opsgenie, so there is a kind of template to import?

Thanks again

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