Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

HTML format on fields

Fran Moya
Fran Moya October 1, 2021

I am trying to create an alert with HTML formatting (in the docs say I can do that) into the description field. The problem is I dont get the correct formatting with a simple <ul> and <li> tags. Am I missing something?

e.g.:

<html>
<body>
<ul>
<li>Text1</li>
<ul>
<li>Text2</li>
<ul>
<li>Text3</li>
<li>Text4</li>
</ul>
</ul>
</ul>
</body>
</html>

This dont show anything, only the Texts in new lines. Thanks for the help!!

Answer
Watch
Like Be the first to like this
768 views

1 answer

2 votes
Allen Barnard
Allen Barnard
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2021

Hi @Fran Moya

The unsorted list is rendered without bullet points, the list items are however rendered as indented text.  Also note that whenever you end a line with a "close element" statement (</p>, </ul>, </li>......) it creates a blank line, also note that lines containing only HTML elements also render as a blank line, it is best to include all elements and data relating to a list in a single line, please see the below example:

<html>
<p>This is regular text</p>
<ul><li>indented list item1</li><li>indented list item2</li><li>indented list item3</li></ul>
</html>

This is expected to render like this:

This is regular text

 indented list item1
 indented list item2
 indented list item3


  
I hope this answers the question :)

View More Comments
Koponkin
Koponkin July 6, 2023

@Allen Barnard I have a similar question. I tried to create an alert via an API request with the description field with this text (minified): 

 

<html>
<body>
<table cellspacing="0" cellpadding="0" border="0" bgcolor="#000000">
  <tr>
    <td>
      <table cellspacing="3" border="0">
        <tr bgcolor="#ffffff">
          <th>field1</th>
          <th>field2</th>
          <th>field3</th>
        </tr>
        <tr bgcolor="#ffffff">
          <td>data1</td>
          <td>data2</td>
          <td>data3</td>
        </tr>
      </table>
    </td>
  </tr>
</table>
</body>
</html>

 

but in the alert it looks completely different. It transforms to: 


<table cellspacing="0" cellpadding="0" border="0" bgcolor="#000000">
  <tbody>
    <tr>
      <td>
        <table cellspacing="3" border="0">
          <tbody>
            <tr bgcolor="#ffffff">
              <th>field1</th>
              <th>field2</th>
              <th>field3</th>
            </tr>
            <tr bgcolor="#ffffff">
              <td>data1</td>
              <td>data2</td>
              <td>data3</td>
            </tr>
          </tbody>
        </table>
      </td>
    </tr>
  </tbody>
</table>

On top of that, there is no table formatting at all. However the official doc says that the field supports HTML formatting.

Like
Shashwat Khare
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2023

Hello @Koponkin ,

Yes, the description field supports HTML formatting, however, the Table formatting in the field is not yet supported and we have an existing Feature Request for this listed below:

https://jira.atlassian.com/browse/OPSGENIE-1551

I have gone ahead & added you to this feature request.

I have personally upvoted and watched the FR so I help gain more traction on its implementation and also so I receive notifications on it moving forward.

I would recommend that you do the same so that you help add more traction to its implementation and so you receive updates in the future as well.

Best,
Shashwat

Like
Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events