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I am using Jira Software and Opsgenie (both trial version)
I want to create an integration so I went to Opsgenie > settings > Integrations then I clicked in Add integration and fill in the form. However, when I click Save I get the following error message:
Any idea what am I missing?
If you are on the Essentials trial, you can only add integrations within teams. You can to go to Teams >> Select a team >> Integrations and your Jira integration should work. Global integrations are only available on the Standard and Enterprise plans. You can also upgrade your trial for free by going to Settings >> Subscription (Under the Billing section at the bottom).
I'm getting a similar issue in a test bed I'm playing with.
I'm in OpsGenie, in Teams, trying to add an integration to Jira Service Management Cloud. Both are free versions/subscriptions. I'm just doing a little test on a throwaway site on my end to prove this works for a future project.
When I get everything hooked up, I get the following error.
We couldn’t create the integration
com.opsgenie.integration.subscription.SubscriptionNotGrantedException: Subscription is not granted with integration.JiraServiceDesk.outgoing
It could depend on the plan that your currently on (trial).