Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,461,341
Community Members
 
Community Events
176
Community Groups

Generating reports in Opsgenie

Hi :)

I hope somebody is using Opsgenie and can help me with the problem.

I am trying to set scheduled reports but am failing at it. We have team in two countries with different time zones (one team is one hour ahead). I don't know if that is something important to emphasize for the reports so I am doing it nevertheless.

What I want is to generate report (separately) for weekdays and weekends (specifically 00-09, 17-24). This is how I do it. But it seems like the system ignores filter business time, and shows results for 00-24. Am I doing something wrong here? I used filter matches advanced [0,9], [17,24], I used is between (inclusive 00-9, 17-24), I even used other time just to check and every time I got the same results... 

Is anybody using Opsgenie, that can help me with this one?

Thanks!

Andrea

Untitled.jpg

1 answer

0 votes
Samir Atlassian Team Jun 21, 2020

Hi @andrea - when scheduling/sending reports, you specify the filters for the report within the schedule/send section itself. It doesn't pull in the filters specified on the report itself. 

e.g. https://share.getcloudapp.com/nOueDAxd

Image 2020-06-21 at 1.22.41 PM.png

Hope that helps!

 

Thanks,

Samir

Hi Samir,

thanks for answering.

Still, it looks like it does not include the time I specified but the whole day (0-24). And again, whatever I put in that section business hours, the result (total hours) is the same.

Samir Atlassian Team Jun 22, 2020

Hi @andrea - could you reach out to our support team via the in-app blue chat bubble in bottom right of screen when logged into Opsgenie, or by entering a ticket through https://getsupport.atlassian.com/ for the Opsgenie product? We can work with you there.

 

Thanks,

Samir

Hi,

yes I did.

Thank you!

Best,

Andrea

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events