Hello,
When adding a phone number to the 'Voice' section within the notifications, we are getting this when attempting to test...
Ch1-21216 Account not allowed to call phone number
Anybody have any idea on what this means? The phone number is for Hungary.
After about a few seconds, you get an email with the following
--------------------------------------------------------------------------------
We disabled the contact method below:
Method: Voice, Contact: {phone #}, Reason: [Ch1-21216] Account not allowed to call phone number
Phone and SMS delivery problems often occur due to the wrong phone number in the profile. Please verify the phone number and make sure the international code has been entered.
--------------------------------------------------------------------------------
The number entered does work for the 'SMS' portion but not the 'Voice'.
