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Does subscribing a team to a service get the team the same alert as a responder team?
1 answer
Hi @Kim Barry,
Yes, please note that a Team can subscribe to a service by the "Subscribe to service" button, and separate alerts are created for every subscribed team.
The Incident-Alert-type field for the Incident will state "Service Subscription" signifying that this Alert was created via the subscription.
Yes, a team can change the subscription by clicking on the "Unsubscribe from service" button by navigating to Teams > Team_name > Services > Subscribed services > Service_name > Unsubscribe from Service as in the below example screenshot:
Best,
Shashwat
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