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Do we have option like Limited user licenses in opsgenie?

Lohitha Choudhary - EXT
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May 10, 2023

Hi Team,
  We are 400 Users and Only around 100 are using this opsgenie,so want a confirmation from your side do we have option for Limited user licenses.

Thanks

1 answer

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John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2023

Hi @Lohitha Choudhary - EXT ,

If you are on a JSM-Opsgenie plan, your Opsgenie users and JSM users are one and the same, meaning you cannot limit them only in Opsgenie.

However, if you are on an Opsgenie standalone plan you can change user licenses for Opsgenie only from within Opsgenie.

If you have a 'Subscription' option in Opsgenie that shows these three options, it means you are on a standalone plan - but if you don't see this it means you are on a JSM plan that includes Opsgenie:

2023-05-10_21-05-51.png 

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