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Datadog->OpeGenie not closing OpsGenie Alert when Monitor Recovers?

Jordan Lee May 18, 2023

I thought that it was baked into the integration that when a monitor recovers and sends that recovery notification to Opsgenie, That OpsGenie recognizes the same alias of the alert and closes it out. Do I need to add a rule to the "Close Alert" that will catch this? 

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Patricia Francezi
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May 18, 2023

Hi @Jordan Lee 

Yes, you do need to use the same alias for create and close alerts.

If there is no close alert actions, Opsgenie will listen the integration, but not taking action. 

Let me know if worked

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