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Create Incident response Incident Id

Mert İsmail Köroğlu
Mert İsmail Köroğlu
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April 29, 2024
I am performing a "Create Incident" operation using Api Key. Then I want to close the Incident I created using the "Close Incident" feature. However, the "Create Incident" operation does not return the Id value of the created incident. How can I do "Close Incident" in this case? I am integrating processes into automation. Entering the application is not among my options.
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Egor
Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2024

Hey Mert, 
Thanks for reaching out to Atlassian Community. 

I'm afraid that at the moment there's no possibility to get the needed data for the automation. 

Once you create an incident, you won't see its ID. I filed a new ticket here for our engineering team - https://jira.atlassian.com/browse/OPSGENIE-2085 

Please feel free to start watching it and also add public comments, if needed. 

Best Regards,
Egor

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