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Changing alert priority which created by AWS ASG notification

Hi folks 

I monitor instances by getting SNS notification when ASG scales. 

Link: https://docs.aws.amazon.com/autoscaling/ec2/userguide/ASGettingNotifications.html

Then, I route the alerts to SNS -> Opsgenie. Till here everything works perfectly fine.

My question is, I don't have any control over "Priority" field in Opsgenie and all the alerts have the same priority. 

What's the best way to get around that and specify priorities based on either AWS accounts or SNS topics or even ASGs?

Thanks,

Abe

1 answer

0 votes
Robert Atlassian Team Aug 04, 2020

Hi @Abe Bazouie

 

In general, the best way to set this up is with the integration's advanced settings. This approach uses filters on the incoming payload to map a given priority in Opsgenie. This screenshot is from a Jira integration, but the same method still applies for an SNS integration too:

2020-08-04_10-42-57_01.png

Hope this helps!

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