Change phone number

m.turan
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May 25, 2022

I got a new phone number. How do I change my contact number to new one in the opsgenie?

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Nick Haller
Atlassian Team
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May 25, 2022

Hi @m.turan ,

You can change your voice/sms contact methods under the Settings menu >> Notifications tab.

You cannot edit a voice/sms contact at this time, so you'll want to delete the existing voice/sms contact, then add your new one:

voice.jpg

m.turan
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May 25, 2022

Thanks Nick that was easy

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Murtaza
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June 14, 2023

I understood the above thing but my concern is after deleting and modifying the contact. Notification rule below for voice should automatically update the number. But currently it get deleted and we have to add rule again completely

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whyonearthwhy
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July 16, 2023

I feel you! It can be quite a task to change phone numbers and update all your contacts, especially when you use your number for work. There's a constant fear of missing out on something important.
For me, tracking all my calls became a lot easier after I started using MightyCall's call log feature. It records all the incoming and outgoing calls, so even if I miss a call or change my number, I can easily keep track of everything. It's super handy when it comes to managing calls for work. You can check it out https://www.mightycall.com/features/call-logs/ sounds like something that might ease your worries.

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