Sometimes I do consulting with other companies and they use OpsGenie. Is there a way that I can get both alerts with the mobile app? There are 2 different email addresses and I do not want to use SMS or phone calls.
Hi @Robert Endicott ,
If you use the same login email for both Opsgenie accounts, then you can simply switch between the two within the mobile app:
If your login emails are different, then you'll have to log out of account A to access account B. The Switch Account option will not sync between the two.
But - as long as your mobile device is configured for both accounts, you can still receive push notifications for BOTH - even if you are logged into account A, and an alert/push notification is sent from account B.
Again, you might have to log out of account A to see the alert in account B, but it is possible to get notifications for both accounts using the mobile app.
Hope this clarifies. Let us know if you have additional questions.
This isn't practical if one of the accounts I'm using is an individual account and one is organisationally-managed. I can't change my organisation account to my personal email, and I'm unwilling to cede control of my personal Opsgenie account to work. What is the mechanism for requesting an enhancement to support multiple separate accounts?
I don't know of many apps besides Gmail that allows you to switch between accounts with different login emails. I understand the use case, but don't have any transparency on when/if this will be considered.
We do have any Opsgenie << >> Opsgenie integration that might make visibility a bit easier. You could have one Opsgenie send cloned alerts to the other. The integration is bidirectional so actions taken in one instance can reflect in the other. Figured I'd at least share that.