Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,595
Community Members
 
Community Events
165
Community Groups

Can we use AWS SSM Automation actions cross account ?

I've read most of the documentation and watched the videos regarding this feature and never saw this mentioned.

I understand we create a channel for a particular account/region/role.

SSM Automation allows nonetheless to launch automation scripts cross account from a single account. Is it possible to configure the Channel in one such "central" accounts and trigger actions on other accounts identified on the alert ?

1 answer

1 accepted

0 votes
Answer accepted

Hi Ricardo,

 

For your use case, unfortunately, I need to tell you that the Action Channels do not support cross-account SSM automation.  For every AWS account, you will need to create a dedicated Action channel in Opsgnie.  Our Opsgenie production AWS account will assume the role configured in each action channel as/when they are needed to send SSM commands to the corresponding AWS accounts.

 

Thanks and kind regards,

 

Allen

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

302 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you