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Can we use AWS SSM Automation actions cross account ?

I've read most of the documentation and watched the videos regarding this feature and never saw this mentioned.

I understand we create a channel for a particular account/region/role.

SSM Automation allows nonetheless to launch automation scripts cross account from a single account. Is it possible to configure the Channel in one such "central" accounts and trigger actions on other accounts identified on the alert ?

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Allen Barnard
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 28, 2020 • edited

Hi Ricardo,


For your use case, unfortunately, I need to tell you that the Action Channels do not support cross-account SSM automation.  For every AWS account, you will need to create a dedicated Action channel in Opsgnie.  Our Opsgenie production AWS account will assume the role configured in each action channel as/when they are needed to send SSM commands to the corresponding AWS accounts.


Thanks and kind regards,



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