Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Can't authenticate through AlertManager / Prometheus

Hello Im trying to set up the integration with OpsGenie through AlertManager / Prometheus. I followed several examples on the web for configuration, but errors logs say "Authentication Failed" Is there anything else I need to add to Alertmanager Config?

unexpected status code 401: {\"message\":\"Could not authenticate\",

Here is a sample of my alertmanager config file



 

global:
opsgenie_api_key: XXX
opsgenie_api_url: 'https://api.opsgenie.com/'
route:
group_by: ['alertname', 'cluster', 'service']
group_wait: 30s
group_interval: 5m
repeat_interval: 3h
receiver: opsgenie
routes:
- match:
receiver: opsgenie
receivers:
- name: 'opsgenie'
opsgenie_configs:
- send_resolved: true
http_config: {}
api_key: XXX
api_url: https://api.opsgenie.com
responders:
- name: 'My Team Support'
type: 'team'

1 answer

1 vote
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 03, 2021

Hi @Tim Davis ,

I believe we spoke yesterday around the same issue, and realized the 401 was due to the wrong API key being used in Alert Manager conf. file.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events