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Can Opsgenie receive sms alerts similar to incoming call?

We are looking to integrate opsgenie with some of our equipment that can send out sms alerts. Can opsgenie receive these alerts in the same fashion as you receive an incoming call integration?

1 answer

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Darryl Lee Atlassian Team Aug 12, 2021

Hi Anthony,

This is Darryl, Opsgenie Support, I am here to help. 😃

Glad you bring this up! It's a Yes and No to this question.

The SMS alerts are binding with the Incoming Call Routing integration, that said, it depends on the number you registered for Incoming Routing integration supporting this function to receive SMS or not.

For any numbers other than Canada and the US, please reach out to us to help you complete it.

Thank you.

Kind regards,
Darryl Lee
Opsgenie Support

Thankyou. I have reached out to purchase an sms enabled number to add into our integration list.

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