We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine.
The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%"
When further alerts are added in the activity log for the alert we see:
But the message to the operators still shows "Warning Server-1 Memory usage is 80%"
Is there any way to update the original alert to take the message field of the latest alert received ?
Hi @Neil Benton ,
I see your response on this similar post: https://community.atlassian.com/t5/Opsgenie-questions/Alert-deduplication-and-alert-status-updates/qaq-p/1650126?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_reply&utm_content=topic
I've added your request to it as well. At this time, the best method is the suggestion in the post above of adding a note each time the alert is deduplicated.
You could also update the alert's message via our Alert API, or manually in the app. I understand automating the update would be ideal, but again unfortunately not possible at this time.
We'll reach out if/when there are any updates on the ticket, ALX-918; Update alert fields / content upon deduplication.
Hi @Nick H
thanks for the response, I am looking at the API as suggested and it works. Is there a way of triggering an API call when an alert has been deduplicated ?
Or would I have to write a script that queried all alerts and then updated the message with the latest deduplicated alert message ? This seems over kill.
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