We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine.
The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%"
When further alerts are added in the activity log for the alert we see:
But the message to the operators still shows "Warning Server-1 Memory usage is 80%"
Is there any way to update the original alert to take the message field of the latest alert received ?
Hi @Neil Benton ,
I see your response on this similar post: https://community.atlassian.com/t5/Opsgenie-questions/Alert-deduplication-and-alert-status-updates/qaq-p/1650126?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_reply&utm_content=topic
I've added your request to it as well. At this time, the best method is the suggestion in the post above of adding a note each time the alert is deduplicated.
You could also update the alert's message via our Alert API, or manually in the app. I understand automating the update would be ideal, but again unfortunately not possible at this time.
We'll reach out if/when there are any updates on the ticket, ALX-918; Update alert fields / content upon deduplication.
Hi @Nick H
thanks for the response, I am looking at the API as suggested and it works. Is there a way of triggering an API call when an alert has been deduplicated ?
Or would I have to write a script that queried all alerts and then updated the message with the latest deduplicated alert message ? This seems over kill.
This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events