Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I update alert field message with latest deduplicated alert message.

We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine.

The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%"

When further alerts are added in the activity log for the alert we see:

  • 6:10pm Alert received for the same alias "Warning Server-1 Memory usage is 81%"
  • 6:10pm Alert received for the same alias "Warning Server-1 Memory usage is 82%"

But the message to the operators still shows "Warning Server-1 Memory usage is 80%"

Is there any way to update the original alert to take the message field of the latest alert received ?

1 answer

0 votes
Nick H Atlassian Team Jun 02, 2021

Hi @Neil Benton ,

I see your response on this similar post:

I've added your request to it as well. At this time, the best method is the suggestion in the post above of adding a note each time the alert is deduplicated.

You could also update the alert's message via our Alert API, or manually in the app. I understand automating the update would be ideal, but again unfortunately not possible at this time.


We'll reach out if/when there are any updates on the ticket, ALX-918; Update alert fields / content upon deduplication.

Hi @Nick H 

thanks for the response, I am looking at the API as suggested and it works.  Is there a way of triggering an API call when an alert has been deduplicated ?

Or would I have to write a script that queried all alerts and then updated the message with the latest deduplicated alert message ?  This seems over kill.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

How do I use Zebrium + Opsgenie for Root Cause Analysis (RCA)?

This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA.  We all know the drill. 💤 You'r...

308 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you