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Azure integration not parsing properties block

If I set some json values on my azure alerts in the block how can I access them from opsgenie?

It looks like they are just ignored, even the docs page has them set but then their lost:

Is this just a limitation of opsgenie or is there a way to pass values from azure to opsgenie to give an alert more context.

My use case here is I add tags to my alerts which give them content to which client they correspond and I would like to tag my alerts as such.

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Answer accepted
Samir Atlassian Team Mar 16, 2021

Hi @Matt Browne ,


Anything that Opsgenie is receiving in the payload can be parsed into the Opsgenie alerts using dynamic fields.


So first thing to check would be the logs in Opsgenie (Settings -> Logs), and look for the "Received integration request" log for an alert sent from Azure to Opsgenie, then you can confirm that we are receiving these "properties" fields.


You can then parse them out using something like {{_payload.Properties.key1}}, depending on the structure of the Properties field within that payload.

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