Avoid duplicate alerts

[Prakash Gula]

Hi,

I have configured integration from Grafana to send alerts to opsgenie. The alert needs to be sent only once even though issue still exists in Grafana. If the issue still exists in Grafana then alert is sent again till the issue is resolved that means changes to the latest data in Grafana from source. Anyone done team config changes in opsgenie to alert once based on the source match and forgot, avoiding multiple alerts is what I am looking. I did read about deduplication but that didn't provide more insights of what I am looking for. Thanks

[Kaljan]

For your OpsGenie integration with Grafana alerts, to avoid multiple alerts for the same ongoing issue, you can explore OpsGenie's team configurations. Consider adjusting your team's settings to include a deduplication strategy based on the source match, ensuring that alerts are triggered only once until the issue is resolved or changes in the latest data from Grafana. In OpsGenie, navigate to your team settings and explore the deduplication options, focusing on matching criteria related to the Grafana source. This should help streamline your alerting process and minimize unnecessary notifications for ongoing Grafana issues. If needed, refer to OpsGenie's documentation or reach out to their support for more tailored guidance on your specific setup.

Good luck!