Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Autoforward email to opsgenie alert trigger email not working

Hi there,

We're attempting to autoforward all emails (o365) to our opsgenie alert trigger email address. Manual forwards to this email trigger perfectly (as do fresh emails to this address) but autoforwards don't. Is this a known issue?


1 answer

0 votes
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 14, 2022

Hi @Elliot Nicklin 

Welcome to the community! Thats an interesting issue you have. I have never heard of a problem with forwarded emails. As long as the email system is sending that off successfully to the Opsgenie email address it should be creating an alert as long as there is not an already open alert matching the alias, in that case, it would be deduplicated. This can be read about here 

Nonetheless, please submit a ticket to our support team at so that we can get the proper account information needed to help troubleshoot this issue and see what is going on. 

Thanks so much!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events