Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Auto-logout issue with Opsgenie App?

Hello, 

Our IT team reported that they were all logged out of their Opsgenie app on their phones, causing them to not receive any notifications or alerts. Is this related to the scheduled maintenance on 12/13 or network outages yesterday, 12/15? If not, how can we prevent this from happening again?

Thanks,

Frank

3 answers

Same for me! Super annoying when I try to acknowledge an alert on my watch but it doesn’t let me because the iPhone app has decided to log out!

Same here... VERY annoying! From what I remember, this started happening around the 21st of December?

0 votes

Same for me. After a while I get logged out the iPhone app and must re-login when opening the app.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

2,317 views 0 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you