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Auto-logout issue with Opsgenie App?


Our IT team reported that they were all logged out of their Opsgenie app on their phones, causing them to not receive any notifications or alerts. Is this related to the scheduled maintenance on 12/13 or network outages yesterday, 12/15? If not, how can we prevent this from happening again?



3 answers

Same for me! Super annoying when I try to acknowledge an alert on my watch but it doesn’t let me because the iPhone app has decided to log out!

Same here... VERY annoying! From what I remember, this started happening around the 21st of December?

0 votes

Same for me. After a while I get logged out the iPhone app and must re-login when opening the app.

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