Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Auto Slack channel creation when incident is created

I don't see any option via the UI or API to have a Slack channel created automatically when an incident is created. Surprised this functionally doesn't exist, or does it and it's not documented?

1 answer

1 vote
Muhammad Zeeshan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 25, 2021

Hey @Sterling Houghton 

The functionality does exist for creating a Slack channel for an Incident but you can only do so manually via thee UI, that you may find to be documented here: https://support.atlassian.com/opsgenie/docs/connect-slack-app-for-incident-management/#Creating-and-adding-Slack-channels-to-an-incident

There is no automatic functionality as of now nor is there an API. However, we do have an internal feature request ticket for that to consider implementing this functionality in the future.

Best regards,

Thanks for the info @Muhammad Zeeshan - is there any way to get the same app experience you get from doing the 'create channel' into an existing channel?

 

For instance, if I'd already created a slack channel - can we get the opsgenie bot to show up with the same incident control panel in that channel vs having to create it from OG?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events