I don't see any option via the UI or API to have a Slack channel created automatically when an incident is created. Surprised this functionally doesn't exist, or does it and it's not documented?
The functionality does exist for creating a Slack channel for an Incident but you can only do so manually via thee UI, that you may find to be documented here: https://support.atlassian.com/opsgenie/docs/connect-slack-app-for-incident-management/#Creating-and-adding-Slack-channels-to-an-incident
There is no automatic functionality as of now nor is there an API. However, we do have an internal feature request ticket for that to consider implementing this functionality in the future.
Thanks for the info @Muhammad Zeeshan - is there any way to get the same app experience you get from doing the 'create channel' into an existing channel?
For instance, if I'd already created a slack channel - can we get the opsgenie bot to show up with the same incident control panel in that channel vs having to create it from OG?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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