Associate an alert with an incident

[Alessandro Pistola]

Dear all,

I already know how to associate an existing alert to an existing incident through the dashboard but my question is: is it possible to do that via the API? I do not want to specify a service incident rule to automate that process.

By auditing the web requests during the association process through the dashboard I saw this endpoint
"https://myapp.opsgenie.com/webapi/incidents/:incidentId/associated-alerts" which accept POST request and a payload. That is what would accomplishing my needs if it was accessible via the API, but I did not find anything about it in the documentation. Is there someone here that could clarify my doubts?
Thanks in advance.

[Nick H · Accepted solution]

Hi @Alessandro Pistola ,

At this time, Opsgenie does not have an Associate Alert API. We do have an open feature request for this that I've added you to.

That ticket for reference is AG-886; Add ability to associate an alert to an incident in the API

Since our tickets are not public, we'll reach out directly if/when there are any updates on this.

-Nick

[Francis Pereira]

You would assume that an incident management platform would an API for something as basic as this. It's shocking that OpsGenie does not.

[Brennan Kiely]

Hi @Alessandro Pistola ,

We recently created a customer-facing Jira where we will be tracking bugs and feature requests for Opsgenie. We don't have all of the past feature requests in there yet, but this one can be tracked at https://jira.atlassian.com/browse/OPSGENIE-33

-Brennan