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Advanced integration for email

Jonathan Tan
Jonathan Tan May 15, 2021

Hi! 

 

I'm trying to find the "advanced" button for the email integration, but can't find it in the top right corner which is where this page https://support.atlassian.com/opsgenie/docs/use-advanced-integration-settings/ implies it should be.

 

I'm currently on the essentials plan. Is this a feature of a higher plan? 

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Jack Brickey
Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 15, 2021

Yes, you need Standard or Enterprise. 

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Jonathan Tan
Jonathan Tan May 15, 2021

Hmmm... That's not clear anywhere. 

https://www.atlassian.com/software/opsgenie/pricing#Features

Even the comparison chart doesn't make that clear.

 

Thank you! 

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Nick H
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2021

Hi @Jonathan Tan ,

The advanced tab would be related to these sections of the pricing page:

plancomm.jpg

The advanced tab allows you to customize which requests create alerts, while also the flexibility to customize how the alerts are formatted / sent to your users.

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