Hi @Robin Sundström ,
You should be able to do this with an Alert Policy: https://docs.opsgenie.com/docs/global-policies#alert-policy
Alert Policies apply to alerts at creation and modify properties like the message, priority, or in your use case - add a tag. These can be configured globally and apply to all alerts, or under a team and apply to alerts only sent to that team.
Regardless - Alert Policies follow a simple IF / THEN conditional statement. "IF the alert has XYZ action, THEN add XYZ tag." Here's an example of what that might look like:
And here's a test of the policy applying to an alert at creation:
Hope this helps with your use-case. Let us know if you have additional questions, issues, concerns, etc.
Thanks for the answer! I thought of that way too but wouldn´t it change the tag as the alert comes in if the action is added ? What I mean is then the execution of the action won´t add the tag. The thing is that the users should be able to add the tag by pressing the action. Cause when the tag is added a jira issue is created and the alert is closed.
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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