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Acknowledge via text message

Deleted user Oct 21, 2020

How do I easily acknowlege an alert?  A competitor's product allowed me to respond to a text message with a specific number to acknowledge, resolve, or escalate an alert.  That was nice.  I don't have a phone with a lot of free space to justify adding a new app to and the website takes a long time to pull up on my phone.  

Maybe I can leverage slack integration according to some coworkers, but then I have to manually find the right channel.

It'd be really nice to have a way to ack when you get a texted alert.


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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 21, 2020

Hi Robert welcome to the Community. OG has some good docs where you can find many answers. Here is an article redrawing your question - voice-sms-notifications . LMK if it helps or not.

Deleted user Oct 21, 2020

Thanks!  I didn't see that article.  I wish the steps were in the SMS directly but I'm sure I'll learn the syntax very soon :)

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