How do I easily acknowlege an alert? A competitor's product allowed me to respond to a text message with a specific number to acknowledge, resolve, or escalate an alert. That was nice. I don't have a phone with a lot of free space to justify adding a new app to and the website takes a long time to pull up on my phone.
Maybe I can leverage slack integration according to some coworkers, but then I have to manually find the right channel.
It'd be really nice to have a way to ack when you get a texted alert.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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