AWS Cloudwatch is setup with OpsGenie, I received the informational alert already and I setup notifications for all the alerts in different states (OK, INSUFFICIENT DATA, ALARM) connected to the Opsgenie sns topic I made. The connection has been established succesfully.
The problem is, that somehow alerts are still not being sent to opsgenie.
(Yes I changed thresholds to trigger alerts)
Thank you in advance for replying!
Hi @Jessie Gouw ,
That's strange if test / confirmation was successful, and the actual CloudWatch events are not creating Opsgenie alerts.
Can you check if there are any logs or errors under the Settings tab >> Logs tab??
This sounds like your SNS subscription may also have the Enable Raw Message Delivery checkbox selected - when I believe it should be unchecked:
^ So if that's the case, and there are logs / errors in Opsgenie, there might not be any data parsing in the payload of these requests.
Let us know if this helps! Or if you run into other questions, issues, etc.
Ok - thanks for checking all that.
That log does not look related to the CloudWatch integration. Can you search the logs for the integration name with something like this:
If the connection is made successfully - which is sounds like it has been - Opsgenie would still record error logs.
This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
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