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API Key is not granted with configuration access

I've created APIs integration to GET Who is on call via cURL

But every time I've tried to cURL to I've received an error below

{"code":40301,"message":"API Key is not granted with configuration access.","took":0.001,"requestId":"18faca16-b73f-4c90-aba0-9f35c43a64f2"}

---curl -X GET '' -H 'Authorization: GenieKey MYAPISKEY'

API Settings
Read Access ✅
Enable ✅

Checked / Tried

1. The API key used is newly created. Can be found under Teams => Integrations, on the Opsgenie web page.

2. Can get the list and details of existing alerts through Alert APIs using the same API Key. The existing alerts are created through the Opsgenie web page.

3. Try giving access to Read, Write, Delete, Restrict configuration

4. Tried changing the path to in case I am using EU instance. It returns "Could not authenticate" so I don't think I am using the EU instance.

1 answer

0 votes
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 20, 2020

Hi @Taweewat Phonksawai 

A team's API Integration / API Key should be enough to pull the team's schedules using that request. This is the configuration I have with my team's API Integration:




Below is the request for both Postman and Terminal:




Try this curl command:

curl -X GET '' --header 'Authorization: YOUR_API_KEY'

and let us know how it goes.

Also - your account's URL will let you know if you need a US or EU URL. = US >> = EU >>


I have similar issue 

curl -XGET '' -H 'Authorization: GenieKey **************'

{"code":40301,"message":"API Key is not granted with configuration access.","took":0.0,"requestId":"55101c66-4f29-421c-ad92-b9b4390c3df7"}

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