API Key is not granted with configuration access

Taweewat Phonksawai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2020

I've created APIs integration to GET Who is on call via cURL

But every time I've tried to cURL to https://api.opsgenie.com/v2/schedules I've received an error below

{"code":40301,"message":"API Key is not granted with configuration access.","took":0.001,"requestId":"18faca16-b73f-4c90-aba0-9f35c43a64f2"}


Command
---curl -X GET 'https://api.opsgenie.com/v2/schedules' -H 'Authorization: GenieKey MYAPISKEY'

API Settings
---
Read Access ✅
Enable ✅

Checked / Tried
---

1. The API key used is newly created. Can be found under Teams => Integrations, on the Opsgenie web page.

2. Can get the list and details of existing alerts through Alert APIs using the same API Key. The existing alerts are created through the Opsgenie web page.

3. Try giving access to Read, Write, Delete, Restrict configuration

4. Tried changing the path to https://api.eu.opsgenie.com in case I am using EU instance. It returns "Could not authenticate" so I don't think I am using the EU instance.

1 answer

0 votes
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2020

Hi @Taweewat Phonksawai 

A team's API Integration / API Key should be enough to pull the team's schedules using that request. This is the configuration I have with my team's API Integration: https://docs.opsgenie.com/docs/schedule-api#list-schedules

 

commschedapi.png

 

Below is the request for both Postman and Terminal:

 

commschedapi2.pngcommschedapi3.png

 

Try this curl command:

curl -X GET 'https://api.opsgenie.com/v2/schedules' --header 'Authorization: YOUR_API_KEY'

and let us know how it goes.

Also - your account's URL will let you know if you need a US or EU URL.

accountname.app.opsgenie.com = US >> https://api.opsgenie.com/v2/schedules

accountname.app.eu.opsgenie.com = EU >> https://api.eu.opsgenie.com/v2/schedules

-Nick

Minh Tran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2023

I have similar issue 

curl -XGET 'https://api.opsgenie.com/v2/schedules' -H 'Authorization: GenieKey **************'

respond
{"code":40301,"message":"API Key is not granted with configuration access.","took":0.0,"requestId":"55101c66-4f29-421c-ad92-b9b4390c3df7"}

Krishna Avala December 9, 2023

same issue here

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events