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A single query for multiple responders

Edited
William Butt
William Butt May 02, 2021

Hello,

 We have multiple teams that are on-call and I'm wondering if there is a way to create an Alert query to see alerts for all the teams?

upon checking this guide, I'm not seeing anything.. https://support.atlassian.com/opsgenie/docs/search-queries-for-alerts/

however, just checking in with the experts to see if there is a way.

Example would be a single query to see alerts for 'Team 1' and 'Team 2' and 'Team 3'.

Thanks

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Samir
Samir
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 02, 2021

Hi @William Butt ,

 

By default, and Admin/Owner in Opsgenie can see alerts from all teams on the alert dashboard. Users with role of "user" (i.e. non Admins/Owners) can only see alerts from teams that they are a member of.

 

You can query for alerts with Team1 or Team2 or Team3 as a responder using the following:

 

responders: Team1 or Team2 or Team3

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William Butt
William Butt May 02, 2021

Thanks @Samir

Upon review, when I created my query, it defaults to the 'AND' operator and not the 'OR'... it now works as I need it.

Thanks for the response.

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