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A report to find out who is on call for upcoming weekend?

We have our on-call rotation based on weekend support with our engineers on rotation from Friday night to Sunday night.

Is there a report that can be run on Monday (for example) to show who is on call for the upcoming weekend?

2 answers

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Answer accepted
Samir Atlassian Team Apr 14, 2021

Hi @William Butt !

 

Our reporting is more around historical data. so there isn't a report that can be run to show upcoming on-call users for a schedule.

 

However there are several ways you can see who is on call in your On-call schedules...

  1. The who is on-call tab in Opsgenie will show who is on-call in all of your schedules...
  2. You can export your on-call schedules to a .ics file, or subscribe to them via webcal link from google calendar, outlook, etc.
  3. If you use slack, you can setup a slack integration and run the @genie whoisoncall command to see who is on-call for a particular schedule 

 

Hope that helps! Let me know if you have anymore questions.

 

Thanks,

Samir

Hi Samir,

 Thanks for the quick response... the export schedule will work for us.

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Answer accepted

The OpsGenie API has a Who Is Oncall API with a parameter for timestamp. 

https://docs.opsgenie.com/docs/who-is-on-call-api#get-on-calls

You could write an script to run every Monday AM and send the timestamp of the upcoming weekend. And then have the script email the results to you.

Of course of someone adds an Override after the email, then it won't get captured.

Interesting... many thanks Amit!

Samir Atlassian Team Apr 14, 2021

Yes, good point @Amit Kumar !

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