Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,053
Community Members
 
Community Events
165
Community Groups

Getting to know Opsgenie, FAQs

What is Opsgenie?
Opsgenie is a modern on-call and alert management solution for operating always-on services. It enables dev and ops teams to stay aware and in control of alerts and incidents. Opsgenie at its core offers powerful alerting and on-call management and notifies the right people, at the right time, through email, phone call, sms, or mobile push. This video provides a nice overview, take a look!

 

Does Opsgenie with other Atlassian products? Which ones?
Opsgenie has deep integrations with Bitbucket, Jira, Jira Service Management and Statuspage. 


Can I use Opsgenie with on-prem?
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post that discusses our integration with Jira Server and how that works.


What makes Opsgenie stand out? 
Opsgenie receives rich payload data from your favorite ITSM tools and populates alerts with that information. This means that each alert has all of the information needed to take rapid action. Alerts are routed using content, source, and timing according to the on-call schedule, ensuring that the alert is never missed. Now as part of Atlassian portfolio, Opsgenie offers unparalleled value in the industry. 


How does Opsgenie help me work faster and smarter?
Opsgenie removes the guesswork around alerting and incidents, you don’t have to wonder which alerts are important, where the alert is coming from, and who should handle the alert. Opsgenie fulfills your needs for the entire lifecycle of the alert and incident from alerting, to notifying responders and stakeholders, to incident response. Because the entire lifecycle is recorded by Opsgenie our reporting and analytics enable you to assess performance, resource allocation and more. We also have out of the box integrations with 200+ of your favorite tools, so you can get set and start consolidating alerts and notifications quickly. 

 

Who is Opsgenie for?
Opsgenie is designed for Dev and Ops teams operating always-on services, we’re a solution for cloud, on-prem, and hybrid environments. We offer plans to suit the needs of the smallest teams and larger enterprises. Thanks to our ability to easily notify both Stakeholders and Responders when necessary everyone is kept informed.

 

How do I try Opsgenie out?
Opsgenie offers four plans that allow you to scale as you grow, starting with our free plan of basic alerting and on-call management for up to 5 users. Start a free, 14-day trial here.

2 comments

What if we have more than 5 users? Do we pay for the additional 5 Users? 

Like Kate Clavet likes this
Kate Clavet Atlassian Team Jul 28, 2019

Hi Ed, the free plan is for up to five users, so if you have more than five users and you were looking to implement Opsgenie, you would need to use a different plan.

But for the free 14-day trial, more than five users could trial Opsgenie. Hope that helps! 

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

247 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you