Follow The Sun On-Call Schedule in Opsgenie

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What is the Follow the Sun Model

The follow the sun model is a service and support method that is designed to address and satisfy customer needs without regard to geographic location or current time. Companies large and small are able to provide 24-hour service without putting the burden on one site and requiring employees to work late shifts or overtime.

These screenshots below are the example configuration used for an On-Call Schedule to implement a follow the sun model in Opsgenie.

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