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Alert Deduplication

Samir Kafel Atlassian Team Feb 22, 2019

A common question we get is, how does alert deduplication work? Here’s a little insight:

 

Opsgenie de-duplicates alerts to reduce the number of alerts and prevent alert fatigue. Alerts are deduplicated using the “alias” field which is a user-defined unique identifier for open alerts.

  • Only one alert can be opened with a single alias at any time.
  • If an alert source tries to create a new alert when there is already an alert opened with that given alias, the count of the alert is increased instead of creating a new alert. For more information see our docs.

1 comment

Gonchik Tsymzhitov Community Leader Feb 27, 2019

Thanks for that. Therefore I ike opsgenie :) 

And also, I think you need highlight the correct configuration in this case.

 

Cheers,

Gonchik Tsymzhitov

Like Kate Clavet likes this

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