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This past week, the Atlassian universe experienced a wave of emotions. The highest highs were felt as Team '22 kicked off in person in Las Vegas and virtually in cities around the globe, namely:
And these were only the 'official' parties. We heard of many other Atlassian User Groups and fans that were watching with smaller groups of friends and family in innumerable gatherings on perceivably every continent (possibly even Antarctica).
These events were a celebration not only of Jira, Confluence, Trello, BitBucket, Halp, OpsGenie and the myriad of Atlassian solutions in the market, but a celebration of the reliance of the users, admins and consumers of these products that made it through twenty-four months of challenges and came out stronger, better and together. It was and is a celebration of the UNITY of COMMUNITY.
Which made the test of the outage that affected so many instances and users just another reminder that we must always expect the unexpected.
As an attendee in person at Team '22 it struck me how Atlassian stayed the course throughout the event and did not allow this crisis to affect the experience of the attendees, partners and sponsors of Team. While teams were surely working 24/7 in the background to resolve this outage, in the foreground there was no sign of panic or stress - which allowed all of the events - in person and virtual - to meet and exceed expectations.
We have all had moments in life, personal and professional, that have required us to remain calm in the face of crisis, to rise above the moment and focus on the big picture. Share a moment you have had to manage a crisis and how you or your team succeeded despite the pressure and stress of the moment.
Let's celebrate the unexpected together.