Avoid eliminating duplicate data while importing in JISM

[Venky Thiruvengadam]

Hi there, 

I am trying to import 75 objects and only see 30 objects got imported into the JIRA Service Management - Asset Management. I would like to clarify why duplicate data not being imported into the JIRA Service Management. I have attached a screenshot of the report that I see user the import details. 

Please your input on how to import all 75 data objects without leaving the duplicated information.

[Stephen_Lugton · Accepted solution]

@Venky Thiruvengadam each entry that you want to import needs a unique identifier, typically this will be a name or UID.  As @Andrei Ratkevich said, you need to set up the import so that the unique identifier is specified, in the image that @Andrei Ratkevich has shared the 'tag' icon shows that the field is the identifier field.

[Venky Thiruvengadam]

Thank you @Stephen_Lugton & @Andrei Ratkevich for your input. It worked. Appreciate your time and assistance.

[Andrei Ratkevich]

Hi
You need to check your source data for originality by the field specified in the mapping as the record identifier.