I recently faced an issue while trying to assign a newly added UX member to a Design ticket in a project. Now That I've solved this issue I want to share this with the community. Specially in this group where the team members are new.
From Jira website below is the instruction to add a user to a group
The best way to give a user access to specific Jira functions is to add a user to a predefined user group.
I checked that users details and found out that the user wasn't assigned to the jira-developers group:
The issue got solved after adding user to jira-developers group. Unless a user is assigned to jira-developers group most of the basic access won't be unleashed.
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