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Dermot Keddy
Dermot Keddy I'm New Here Jun 06, 2021

Hi. I use Microsoft teams. Is Jira similar?

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Jun 06, 2021

No.  Teams is a way to talk (chat) with poeple.  Jira is an issue tracker.

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Januka Wijesinghe
Januka Wijesinghe Jun 09, 2021

@Dermot Keddy Microsoft Teams is a communication software, which allows you to chat, make video calls, and have group conversations. 

JIRA is essentially a task tracker - you can create tasks like "Water the plants" , and then assign someone in your team to do it. Tasks will have statuses such as "PENDING" or "DONE" 

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Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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