Could Jira provide an extra account to display Wallboards in the office?

[Mark Stickling]

We had an idea about Wallboards:

It would be convenient if Jira could provide some kind of 'Wallboard display only' account along with our Jira Cloud subscriptions.

Currently we feel dissuaded from setting a Wallboard up on a TV in the office due to  (admittedly minor) security precautions and Jira's pricing:

1. We'd prefer not to log in with someone's working account on a computer anyone in the office could access.
2. For a company of our size we'd also rather not spend $84 a year ($7/month at our user numbers) on an extra account so we can display a wallboard whilst avoiding problem 1.
3. We can't make the wallboards completely public as some other community threads are proposing.

Wallboards seem like quite a nice thing to use for an agency like us but we can't figure a way to use them without compromising.

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Perhaps something like the functionality we'd like can be provided by a plugin, but something simple and native to the Jira platform would be better.

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I wonder if anyone else agrees?

[Nic Brough -Adaptavist-]

I'm afraid the wallboard needs to log in as an account which has access to read the projects if you don't want to use "anonymous"

[Mark Stickling]

Thanks for replying.

Agreed, we would need to set up an account and give observer permissions for the projects we'd want to display on the wallboards.

I just wanted to express a point of friction we were experiencing with setting up Wallboards to see if others have similar experiences and or better ideas/solutions.

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I suppose my thoughts here may only occur for companies with a smaller number of users.

With current pricing:

• Companies pay a flat rate until 10 users so if a company has less than 10 users using one of the 10 accounts for a "Wallboard account" doesn't affect cost.
• If a company is large, say hundreds of users, adding one more account for a Wallboard is perhaps a drop in the bucket.

Our company size is just above the 10 users flat rate. We haven't managed to justify the additional cost for a "Wallboard account" but we like the idea of displaying a Wallboard in the office.

[Paul Sorauer]

I wholeheartedly agree.

For us it's not even necessarily the cost of a user, though that does too cause some friction...

The main issue is one of security. In order to show the wallboard I must, by necessity, log in as a user that has access to all items in the sprint. We can't allow any access to systems on a 'publicly' accessible machine as we handle sensitive government data and requirements. Even setting a 'read-only' permissions set doesn't solve the problem as we can only really show aggregated or summary versions of the data, not the detailed information within issues.

I would have thought this requirement was a no brainer, but I'll refrain from saying anything disparaging despite the numerous requests to allow something similar.

:(