Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

When creating a new request types can you add a http link in the form

I am trying to create a new user Request type form for my helpdesk. An end-user might request multiple users to be set up, in this case, we would ask them to attach an excel spreadsheet of all the users. 

There is an attachment option to cover this but is it somehow possible to add a HTTP link to an excel template? As some times the users upload a list and they miss a number of key fields.


If requesting multiple users use the following template

1 answer

1 accepted

0 votes
Answer accepted
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 26, 2020

Hi @SimonT 

You can use wiki template into the 'Field Help' section of fields added to the request type form.

Example below

If requesting multiple users use the following [template|]

Screen Shot 2020-06-26 at 9.54.22 PM.png

Thanks for that great hint and method of use. I also found this guide to wiki use as well that allowed me even more control. Thanks for sharing how this could be done.

Bonus point @Gikku  is there a way to host the excel file in jira service desk ?

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events