I did add couple of custom fields to a issue create screen (a drop down list called 'Issue Type' and a label field called 'Tags' and a text field) all worked for few days well and good. At some point the 'Issue Type' custom field disappeared, but i can see that from configuration. It is associated to that screen, but just wont show up when i try to create an issue. I tried removing it and adding back, but no luck. Now it is to the point that, no matter what fields i try to add to the create screen, none of them shows up, the changes just wont take effect, what could be wrong?
Thank you for reaching out.
When you talk about the issue type drop-down, are you talking about a newly created custom field or the field that is already available in Jira application?
Can you please provide us a screenshot of your current create issue screen so we can better understand what fields are displaying for you and what fields are missing?
Basically, to add fields in the create screen and make them visible in your issue view, you must perform the following steps:
- navigate to your project > project Settings > Screens
- Click in the Create issue screen for the issue types your need it > Add the fields you want
- In the left bar menu, click in Issue layout
- Select the Issue types you want it and make sure your field is not under the hidden fields tab.
P.S: When creating a new issue, Click in the Configure fields droip-down and make sure all your fields are configured to be displayed. Optionally, use the "Where is my field?" link to troubleshoot:
Additional to that, it is possible to hide fields under project settings > Fields. Please, navigate to the mentioned tab and click on Actions > Edit fields to check if your fields are hidden.
Let us know if you have any questions.
We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events