I have a Service desk Project, Where I want Some customers can see all the issues created in that project through portal.
For now customers are able to see their on tickets, But i want my customers to have access for all tickets created in that Particular project..Through Portal.
How to achieve this.
I have seen Organization option and added few customers to it.. How does it works actually ? If the customer in that organization creates a ticket then others in that organization can have the access for that ticket ??
If the new customer creates a ticket will the users in the Organization have the access for those tickets ??
Could you please clarify this for me.. Thanks in advance.
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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