Script CSV file upload for Insight Asset Management

[Michael Bailey]

Hi, evaluating Insight Asset Management on Jira Service Management Cloud, apologies if this question is better asked elsewhere.

IAM has the ability to schedule configured imports, however I can't see a way to automate the upload of a file for import.  In the on-prem version I could schedule an SCP copy of an import file to the /files directory...is there any equivalent method for cloud?

Thanks in advance for any help.

[Michael Bailey]

I just realised that my question is somewhat irrelevant.  Insight can also import from a URL location, which makes a scripted update of the import file trivial.

[Scott]

Do you have a link to that functionality?  I'm also interested in automating loading Insight assets.

[Michael Bailey]

Hi Scott,

It's part of the Object Schema import functionality (CSV Import - Insight Documentation - Version 8.7 (mindville.com))

I haven't yet verified that the URL option is present in a cloud instance of Jira SM / Insight as I for a number of other reasons I'm back to working on an eval of Data Center, but if you have a cloud demo it should be in the same place.

[Michael Bailey]

Apologies Scott, that functionality is only available in on-prem JSM, I really should improve my comprehension.  I'm going to request it as a feature, but in the meantime it's back to the REST API.

[Scott]

I'm in the process of using the REST API.  It's disappointing that such a simple thing is missing. I have to do a ton of work to over come their short coming.

[Nicola D.]

If you want here there’s an open source script based on latest api to load continuously data into CMDB 

https://github.com/WuerthPhoenix/Atlassian-Extension-Scripts/tree/main/load-jsm-cmdb