Is there a way to restrict customer registration by email domain? I want to provide a support portal for all my employees, but do not want to manually add every employee, nor do I want to allow random internet user to report support tickets.
We are connected to G-Suite, is there a way to pre-populate all users as customers auto-magically?
Welcome to Atlassian Community!
When we open the customer portal for customers to create their own accounts, currently, there is no option to restrict the account creation by domain, anyone will be able to create an account by sending an email or going to the portal.
Recently it was added the Allowlist where we can add trusted domains, but it will only prevent that trusted domain are marked as spam.
With that said, we have a feature request suggesting the implementation of domain restriction for the portal:
Please, click on vote and watch to receive updates about the feature.
this should have been built years ago...
A Jira Service Desk that is used for internal company tickets should be able to restrict email requests to only those sent from the company's domains, and block anything coming from any other mail accounts (eg, random gmail addresses, etc)
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events