Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Re-order request types?

Apologies new to Jira, but can not find an answer for next gen projects (can find for classic).

How do i reorganise the order of my request types? I have change at the top, so it appears at the top in the web portal, but this is not ideal as its the least used. I want service request or incident request at the top, but can not find a way to do this.


1 answer

0 votes
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 13, 2020

Hello @Matt_Mellifont ,

Currently the option to reorder the Request types it not avaliable in the early access of the Service Desk Next-Gen project types.

I created the following feature request to track interest in this option, please make sure to add a vote and if you have the time to do so can you add some feedback on the feature and what you would like to see in its implementation:


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events