Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,558,459
Community Members
 
Community Events
184
Community Groups

Re-order request types?

Matt_Mellifont
Matt_Mellifont Jan 09, 2020

Apologies new to Jira, but can not find an answer for next gen projects (can find for classic).

How do i reorganise the order of my request types? I have change at the top, so it appears at the top in the web portal, but this is not ideal as its the least used. I want service request or incident request at the top, but can not find a way to do this.

Thanks

Answer
Watch
Like Be the first to like this
417 views

1 answer

0 votes
Earl McCutcheon
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 13, 2020

Hello @Matt_Mellifont ,

Currently the option to reorder the Request types it not avaliable in the early access of the Service Desk Next-Gen project types.

I created the following feature request to track interest in this option, please make sure to add a vote and if you have the time to do so can you add some feedback on the feature and what you would like to see in its implementation:

Regards,
Earl

Reply

Suggest an answer

Log in or Sign up to answer
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events