Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk (Cloud) Integration with Jira Core

Dear Atlassian,

Currently i am using Jira Core(Self-hosted Server) for managing projects & activities. Somehow i need a new instances as an interface window for our customer. So i am thinking to choose Jira Service Desk. By having customer from different countries, i am considering Jira service desk(Cloud) to be a suitable choice for all the customer around the world to easily access it.

I also wanted to synchronize/transfer some of the data between Jira Core(Self-Hosted Server) & Service Desk(Cloud). Is data transfer/integration possible for such situation?

If so, what are the possible steps we need to carry out to realize it? And how do we utilize agent for this? Appreciated your concerned & opinions.

1 answer

Hi @Steven Poa Wee How , 


 You can use Exalate for Jira Core and Jira Service Desk synchronization.  Basic synchronization scenarios can be applied out of the box. Complex synchronization cases can be covered through advanced configuration. I am a part of Exalate team and can show you how it's being configured in  a live demo. Let me know what you think.



Best Regards,


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you