Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there a way to link tickets based on text from summary field?

I'm trying to link tickets if they have the same number within their summary fields. I've tried automation for jira and scriptrunner (which I've been running into searchProvider issues when testing in the console. Any guidance is appreciated

2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Jan 29, 2020

Hi @Seras  - Welcome to the Atlassian Community!

What were the problems you were having with the Automation For Jira tool? Did you reach out to their support?

@John Funk

Thank you! I did reach out and got it resolved a little while ago. 

Like Steven Mustari likes this
John Funk Community Leader Jan 30, 2020

Great! Can you click on the Accept answer button in this email or on the web page to close this one out? Thanks!

Is this all within the same project?
Are you wanting to retrospectively do this, or have a workflow function that will do this for you?

This is all within the same project. Within a workflow

Hi @Seras , Can you please let me know the solution? I have been working on same requirement. It would be a grate help.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events