I would like to setup an inbound email to Jira Service Desk from an automated system of error and warning notification types. I want those to become incidents and I don't want the jira system to send notifications back.
I also want to be able to email and generate internal user requests from the same project as well.
I only see the ability to have one email account per 'Project' in project settings > Email Requests so I have no idea how to have a standard email request input and an alert email input if I can only have one 'default' account per project.
Any tips here would be appreciated.
Hello @johnathan_blanco Jira natively only supports one email per project. In order to have what you need you will need one of the following options