Hi there,
I'm testing JSD as a replacement for Zendesk.
How can I create an issue to another board using the new view?
Please check the different options that I get when using the New vs the Old view:
In the Old view I get this "Create linked issue" and that is exactly what I am looking for in the new view.
Thanks
Hello Joao,
Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to create a linked issue using the new issue view for Business and Service Desk projects. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch in order to hear about updates on the development cycle.
Regards,
Angélica
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Get the most out of Jira Service Management
Solve customer problems efficiently and deliver outstanding service experiences.
Learning Path
Adopt ITSM practices to deliver exceptional service
Become familiar with the principles and practices that drive ITSM. Then, learn how to configure and use Jira Service Management to implement them.
Atlassian Certified Associate
Jira Service Management Agent Essentials certification
Prove you know what's essential to providing efficient and resolution-focused service in Jira Service Management.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.